Lots of persons who begin using their very first hosting account, or change companies, typically have queries regarding how given tasks are executed or chance upon complications when setting up different things like e-mails, site settings, and so on. That is the reason why, lots of hosting providers have prepared documentation with the most standard questions and issues so as to help their clients receive information quickly and seamlessly. As a result, the support engineers can concentrate on real issues that some clients may be encountering, because the solution for the smaller things will be available online and customers will be able to cope with them without having to contact the customer support team. Having elaborate documentation is truly important, especially for new customers with no prior experience whatsoever, as the hosting service entails loads of functions and many individuals can become bewildered about what action to take. A good information repository can both help you perform the tasks that you wish and get to know how the hosting service functions in general.

Extensive Online Documentation in Cloud Website Hosting

All Linux cloud website hosting packages that we are offering come with an exhaustive knowledge base where you can find everything you should know about your web hosting account. Irrespective of whether you aim to set up a brand new database, to redirect a domain name using an .htaccess config file or to create an e-mail address on your desktop computer or cellular phone, you can simply check our step-by-step help articles and all the info that you require will be there. When you open a particular section of your Hepsia Control Panel, you will see articles that are related to the features that you can access through it. In case you wish to check the complete article archive and get acquainted with all the features that Hepsia offers, or only to read general info about the hosting service, you can browse through the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our best to cover any problem that you could possibly encounter, but if you do not find the information that you are searching for, you can always touch base with us, as our help desk support staff representatives are working 24x7.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve prepared an elaborate online knowledge base for all our present and prospective customers, so if you purchase a semi-dedicated server account through us, you’ll be able to find any information that you are searching for at any moment. We’ve got a plethora of informational articles, which will help you understand better what’s happening in your semi-dedicated account – "What’s PHP?" and "What are file permissions?" are merely two examples. Our how-to guides will help you do anything you need – uncompress an archive, import a MySQL database, forward a domain name, etc. Plus, we’ve also got troubleshooting instructions, which will permit you to find out what causes a specific problem and the possible solutions for it. In case you’re unable to send emails or your domain opens an HTTP 500 error message, for instance, you can browse our knowledge base and fix the problem instantly. You can access the articles through any section of the Control Panel, as well as through the dedicated Help section.