Installation and Troubleshooting in VPS Web Hosting
The upgrade can be acquired with all virtual private server plans which we offer and you are able to add it either during the signup or anytime later on via your billing CP. It features an hour of custom work on your hosting server, so our administrators can assist you with software installation or setup. They'll also troubleshoot any piece of software you have already installed if it doesn't work efficiently, so you will not need to waste time to figure out what's wrong as they can help you in a very quick and professional way. As this is a one-time upgrade, you could get it only when you need it and if a particular task takes a shorter period, the remaining minutes will be available for the future and won't be reset in the end of the month. This upgrade is beneficial when you are unable to do something by yourself or if you have our Managed Services upgrade, but the thirty minutes of custom work it features are not enough for a specific task.
Installation and Troubleshooting in Dedicated Servers Hosting
You can add the upgrade to any one of the dedicated servers hosting that we offer at any time that you need it. In case you need any custom work from our administrators right after your hosting server is prepared, you could get the upgrade during the server signup process, or when you need something to be done afterwards, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service comes with an hour of work from our admins on your machine, so in case you encounter any difficulties to install a third-party software or some application gives errors and does not work the way it should, our experts will be able to help you in a very timely manner. If a task takes less than one hour, the rest of the time shall be available for future tasks and you shall be able to see it within the billing area. This upgrade is suitable in case you don't have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the thirty minutes custom work it comes with.