Integrated Ticketing System in Cloud Website Hosting
In stark contrast to what you may find with many other web hosting providers, the ticketing system that we’re using with our Linux cloud website hosting packages is included in the Hepsia hosting Control Panel, which is included with all accounts. You won’t need to memorize different sign-in credentials, since you’ll be able to manage both your tickets and the web hosting account itself from a single location. So, if you’ve got a question or stumble upon a predicament, you can touch base with our customer support team members on the spur of the moment. Our ticketing system features a smart search mechanism. This goes to say that even if you have opened a lot of tickets over the years, you’ll be able to find the one that you want without any hassle. Besides, you can check knowledge base guides to resolving commonly confronted problems.
Integrated Ticketing System in Semi-dedicated Hosting
The Hepsia hosting Control Panel, which is included with all our Linux semi-dedicated hosting, was built with the belief that you should be able to manage everything related to your semi-dedicated server account from a single place and the trouble tickets aren’t an exception. Our ticketing system is built into the Hepsia hosting Control Panel, so, in case you’ve got a question or bump into a problem, you can touch base with our client service team immediately without needing to go to a different admin interface. You can look through your website files or check various settings in your account whilst sending a new ticket or reading the answer to an older one. In case you have many tickets and you’d like to find a particular one, you can take advantage of the intelligent search box, which is available in the Help section of the Control Panel. We will make sure you obtain a reply in no more than 60 minutes regardless of the essence of your enquiry or issue.