A 99.9% Server Uptime
We have set up our cloud website hosting platform using stable hardware components and significantly modified software. Our admins have installed a modified version of Security–Enhanced Linux on each of our servers to ensure maximum security and stability. We have set up several distributed denial–of–service prevention devices combined with highly effective firewalls to make sure our internal network is invincible and safe.
Our Linux cloud website hosting packages plans offer a 99.9% server uptime guarantee. And regardless of which datacenter you select, our guarantee remains the same.
A 99.9% Network Uptime
In order to deliver a first–class web hosting service, you can rarely trust the default network configuration in a datacenter. We’ve set up our own custom internal network in an effort to ensure a faster–than–light connection speed with the outside world.
And thanks to this, regardless of which data center facilities you opt for: our datacenter in the US, our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe or our datacenter in AU, you will enjoy an assured 99.9% network uptime. And this guarantee applies to all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done just about everything to reduce all possible risks with our cloud hosting packages and irrespective of the fact that our company provides topflight technical support, there are instances when the client is simply not satisfied with what we are offering. Or he needs to upgrade to a more powerful hosting solution, like a virtual private server or even a dedicated hosting server.
That’s why our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not pleased, we will give you a full refund.
24/7 Technical Support
If you happen to manage a hosting company, your customer service technicians are of chief importance. That’s the reason why we have mindfully handpicked a very accomplished group of techs, each with several years of training behind his back. With their help, we offer 24x7 support with all our web hosting plans.
And not only that, we offer a 1–hour response time guarantee. All tech support requests are answered in less than 60 minutes and our average ticket response time is just twenty minutes!