Support Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Reply Guarantee

  • Our team of qualified professionals will try their best to respond to your help demands in about 1 hour. If, however, the trouble you have encountered requires some help from our Administrators’ =Team,= we are going to address the ticket to the administrator in charge and will submit a comment to tell you.

  • Top quality support service
  • Top–quality Tech Help And Support Service

  • Our technical assistance staff is going to be online for you round–the–clock to to handle all support inquiry tickets that you send. We offer client help for all the software that are pre–configured on your hosting server. These include our in–house produced Control Panel, the preferred OS along with the server admin panel (in accordance with the VPS type).

  • Intuitive help center
  • A Descriptive Help Zone

  • A thorough and consistently updated articles base is included in our custom–built Control Panel. It includes quick tips on how to carry out all the primary website managing jobs. The Help zone gives you thorough how–to articles and reviews and step–by–step video training. You can reach the Help zone by clicking the Help or Video buttons in the top right part of each Control Panel section.