Q: What does the web site migration service include? Will my site be secure?
A: When your current hosting provider can no longer fulfill the needs of your website, or when you go through regular downtime, or if you are forced to wait for hours for the technical support staff to get back to you, it might be a clever idea to swap your hosting provider, i.e. to transfer all the files for your web sites along with your databases from your current provider to your new provider. At LoadFire Hosting, we understand that this can be hard & time–consuming. For this reason, we will perform all that for you at no cost!Our experienced technical team representatives will migrate your web site content from your current hosting provider to us. Our techs have plenty of experience migrating web sites and are able to take care of everything – from a regular WordPress–powered blog or Joomla™ CMS–powered web site, to a highly complex, custom–built web app.
Q: Just how long will the web site migration procedure take?
A: There are lots of aspects to consider – the total amount of web files, the physical size of the database, the complexity of the website itself and the present workload of our website migration professionals, etc. Nevertheless, we do try to perform all website migrations within a 48–hour time period. Smaller websites are transferred faster – typically within 24 hours.
Q: My privacy is vital to me. What information do you need?
A: We will need the login information for your current hosting provider’s Control Panel as well as the web site’s name (domain name).
Q: You will access delicate data. How can I be sure that you won’t abuse it?
Q: What about downtime? Will my site be offline?
A: While we move your web site, it will be available both in your hosting account with us and in your account with your former web hosting provider. After the transfer is over, we will make certain that everything is functioning correctly and that the integrity of your data is not jeopardized before notifying you that the migration is over. Then we’ll tell you how to transfer the domain name over to your web hosting account with us and how to change your DNS records.
Q: Will my old hosting provider need to provide any info/help?
A: While we move your web content, your web hosting provider will not be aware of the transfer at all. We won’t contact them in any way.
Q: Which hosting platforms do you support?
A: We can transfer your web site from any hosting provider or any Linux–driven hosting platform on condition that we can gain access to the Control Panel and there’s File Transfer Protocol access available.The only sites that we cannot transfer are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.